What is our privacy policy?

At Care@Home, your privacy and the security of your personal data are our priority. We collect information you provide such as your name, contact details, delivery address, payment information, order history and communications. We use this information to process orders, manage accounts, provide customer support, handle billing, send important information, and comply with legal obligations. We do not sell or rent personal data, and we share information only with trusted service providers or as required by law. Robust security measures protect your data.

What is our medical disclaimer & limitation of liability?

The information and materials on the website are intended for general informational purposes only and are not meant to replace consultation with a qualified medical professional. Users should not disregard professional medical advice. All products sold by Care@Home Solutions are designed for their specified uses, and the user is responsible for proper use, handling, and application. Care@Home Solutions is not responsible for damages, injuries, or losses from misuse or incorrect application of its products. Users should consult a qualified professional if they have doubts about product suitability.

Our Story

Watch our story

We are your one-stop online platform for care services and products, aimed at supporting seamless, and reliable home-based care for families who need it.🏠💙

Meet our founder Kenny Tan 👤

"Prior to founding this company, I had combined work experience for almost 30 years in military and banking. I never imagined becoming an entrepreneur someday, but life sometimes works in mysterious ways.

The idea for this business was borne out of a coffee session, when a friend shared about his experience on arranging home care for a parent who was on palliative treatment. It struck me that when any of us is in such a situation for the first time, and it may happen to most of us at some point, it can be unnerving to have to source and liaise with different service providers to put the necessary stuff in place.

After some research and consultation with people in the know, I decided to start this business. Having ageing parents myself, and seeing many friends caring for theirs, I came to realise the emotional and practical challenges that caregiving brings to us in the community. I believe we can build something meaningful that truly supports families when they need it most. And so, with this purpose in my heart, I took the leap of faith. And as the saying goes, the rest is history...!"

Our Team

Aden Pang

An award-winning real estate broker with consumer banking experience, Aden co-founded Care@Home with Kenny, as he shared the same vision to support families with caregiving needs at home.

Ansel Lee

Ex-SAF logistician with 27 years’ service, Ansel oversees the concierge business for Care@Home, ensuring smooth, timely, and reliable client support.

Jumiaty Nurawan

With 20 years’ experience across employment, education, IT and non-profit, Jumi oversees the employment agency for Care@Home, ensuring proper matching for quality care.

Jeremy Lim

An accomplished business development professional with over 15 years of consumer financial services experience, Jeremy drives business acquisition for Care@Home, ensuring satisfactory customer experience.

What 'Homecare' means to us

“Homecare, for us, is more than providing support—it’s about creating a safe, compassionate, and empowering environment where individuals can live with dignity, comfort, and independence in the place they call home. It’s our commitment to anticipate needs, build trust, and deliver personalized care that truly makes a difference in the lives of our clients and their families.”

- Kenny Tan (Founder of Care@Homes)

Home caregiver assisting a wheelchair user

Our Vision

To be an international enterprise that is capable of transforming the ageing experience for millions and defining the future of the silver economy.

Medical transport team supporting elderly patients

Our Mission

To deliver a comprehensive, reliable online platform that provides consistent, high-quality care services, and products tailored to every stage of the ageing journey.

Core Values – “CARE”

C – Compassion

We treat every client with empathy, understanding, and genuine concern for their well-being.

A – Accountability

We take responsibility for our actions, ensuring reliability, trust, and consistency in all our services.

R – Respect

We honor the dignity, choices, and individuality of every client and caregiver.

E – Excellence

We strive for the highest standards in care, service, and professionalism.

Our Beginnings

How Care@Homes started

2024 - January

Our journey began with a vision to build a company that empowers people to live dignified and fulfilling silver years. Care@Homes was founded by Kenny Tan

2024 - June

Set up employment agency for caregiver hire

2024 - December

Launched webapp to let people select and find caregivers with ease

2025 - May

Launched ecommerce platform to let people buy healthier food and medical supplies/equipment, typically needed for homecare, with convenience

2025 - October

New services such as chaperone, short-term care, medical transport, vaccination, physiotherapy and TCM services were added for more comprehensive support to customers

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